You may feel a bit overwhelmed as you try balancing health-informed indoor dining, curbside orders, and delivery services. You awant to give guests the best dining experience possible. The good news is that contact-free services can help you streamline ALL of your offerings and keep your customers safe!
Continuing to Offer Safe & Contact-Free Services for Concerned Guests
As guidelines have begun to accommodate indoor dining once again, it’s important not to forget about guests that still won’t feel comfortable dining indoors. Despite all of the precautions that you’ve implemented, it’s important to make sure you’re offering contact-free dining solutions to all of your guests. If some diners don’t feel comfortable with the options you’re offering, they’ll turn to other establishments where their needs are being accommodated. That means you’d lose business!
We’ve gathered some tips and tricks to help you navigate options to serve ALL of your customers!
Contact-Free Services Streamline Ordering and Payment
Managing several systems of ordering for customers ordering take-out and those dining in-house has been the norm in the past. But it doesn’t have to be the norm anymore! Contactless mobile ordering eliminates touchpoints like credit cards and menus. This will keep both your customers and your staff safer. Plus, digital menus have an advantage over physical menus because they can be easily updated with daily specials or other options.
Loyalty and Rewards Programs
Rewards and loyalty programs are more important than ever in encouraging guests to become repeat customers. If you’re offering both traditional ordering and mobile ordering to guests indoors, you can offer additional rewards to guests who use your mobile system. You may also consider incentives like free delivery or discounts to guests that use the mobile system to encourage this option.
Contact-Free Services are the Future!
When you think of a hospitable, friendly restaurant experience, electronic ordering might not be what comes to mind. But there are many advantages that this system can have, even outside of public health. Besides being easily updatable, mobile ordering systems streamline rewards systems, payments, and tips. This makes ordering from your menu effortless for guests. Plus, getting users comfortable with the system encourages repeat visits.
We wish you the best of luck in your reopening! We hope that these tips are useful to you as you continue to offer safe ordering and dining options to guests!